Here’s a compilation of some of my tweets from this year’s Annual Deming Conference in Los Angeles, CA.
My top 5 take-aways from this terrific conference:
1. Paula Marshall, CEO at Bama Companies describing how Dr. Deming showed her the futility, stupidity and waste of performance evaluations and merit play. Watch this short video clip: http://youtu.be/9PW1xVTAIEo
2.Dr. Ed Chaplin explaining the connection between Deming’s system of profound knowledge and neuroscience, including this bonus discussion on why we tend to blame the front-line worker related to the Ebola situation in Dallas. Watch this short video clip: http://youtu.be/K335makju6c
3. JW Wilson explains how the prevailing education system affects the brain and causes long-term damage (including many addictions). Watch this short video clip: http://youtu.be/BPBWMRP212U
4. David Langford’s discussion on innovation in education, including the JW Wilson video, but also this great video of a better education system in Australia: http://youtu.be/yAL5O6GFsO8
5. We watched some video clips of Dr. Deming after our evening dinner. See the individual links below.
Next year’s conference will be at Iowa State University. I hope to see you there.
Here (below) are some of my other tweets and some comments from the conference.
I realize that I need to get involved with the Deming Institute early on next year in order to help with their social media plan during the event. I made a hashtag #Deming2014 during the event, but it would have been more effective if this had been built into the system before-hand.
The only problem is that I assumed that the presentation files were on the stick, but they weren’t. It’s a good idea though, just not implemented. I could volunteer to help with this next year too.
140 is not a bad number, but I always wish there were more. I think this is a problem that needs to be addressed. If the same “Demingites” are the ones who attend year after year, then the conference will die of old age. What will it take to get the message and participation out to other industries? To Education, Government and Healthcare?
Kevin Cahill, oldest grandson of W.E. Deming starts the conference. Why don’t we see more systemic innovation? Where does innovation come from? What prevents it?
Here’s to the crazy ones. I remember this short Apple commercial. Apple was not one of the presenters at the conference. I suppose they could be in the future. is there anyone at Apple that could connect their work to the system of profound knowledge?
I always enjoy hearing Kelly Allan present. He provided an overview of Dr. Deming’s system of profound knowledge (Deming 101). This was a very helpful presentation.
Management by trickery, fear and theatre of magic. Dr. Deming called it the “mythology of management”.
System of profound knowledge (Deming’s philosophy) is scientifically elegant (everything you need & nothing more) & humane. A great quote from Kelly Allan.
How will your life change when you understand and start to apply this knowledge? 1 Better thinking, 2 extraordinary results, 3 everyone wins.
If you want to make music from noise, then Dr. W. Edwards Deming is your guy.
If a company’s aim is to make money, that is really not that much help. Such an aim is not bigger than ourselves. What is this need that exists that our company meets? What do we contribute to society? To our world? Do we make things better or worse?
The only people who think that command and control works are those who practice that archaic method. Why does this method persist? We are fooled into thinking that it works. Our (current) success is just dumb luck. We are saved (for now) by the fact that our competitors are mediocre and practice the “mythology of management” (including management by spreadsheet and other forms of trickery). How long can we tolerate and afford this method of management?
What do we mean by “boneless chicken”? Is an egg a “boneless chicken”? The importance of operational definitions.
Another great speaker and thinker, David Langford, prefers the title of “Demolitions” not “Demingites”. We’re going to be blowing things up.
David shared a video clip of J.W. Wilson, explaining how the prevailing education system is toxic to the human brain and to humans. It produces addictions (drugs, etc.).
Example of a better education system from Melbourne, Australia.
Who do we tell when we are satisfied? No one. That’s why satisfaction is over-rated.
What would we see in a “me” organization and then in a “we” organization. If most organizations are still “me” organizations, how do they stay in business? They are kept in business thanks to lousy competitors. Most other organizations are mediocre as well.
The prevailing style of management is in the lower-left quadrant (me orientated and reactive). Better management needs to be on the right-hand side, we oriented and both proactive and reactive (it’s ok to decide when to react).
A highlight among the highlights was the presentation by Paula Marshall, CEO of Bama Companies.
CEO Paula Marshall describes how Dr. Deming taught her about the problem with performance evaluation and merit pay.
Here’s a bonus video that I found on Paula Marshall: https://www.youtube.com/watch?v=WzAFNFGgBHA
The “iceberg” metaphor comes in handy again. This time, explaining the systemic structures that underlie the behaviors that demonstrate trust and trustworthiness (on the surface).
Increasing trust is like moving the fulcrum closer to the innovation (and improvement) that we need.
The relationship between trust and the 4 components of the system of profound knowledge.
In 1993, Dr. Deming added the “zero stage” (generation of ideas) to his view of the organization as a system.
But he did not describe a method by which to accomplish this. Do not seek to follow in the footsteps of the old masters. Seek instead what the old masters sought. Ron Moen described a possible method. Summarized in 3 video clips.
After dinner we were treated to some video clips featuring Dr. W. Edwards Deming.
Day 2 we learned about what is happening at the Deming Institute.
We learned about the Deming Institute podcasts and how we can get involved.
We learned about the 21st Annual Deming Research Seminar in Georgetown, Washington, D.C. and how we can submit abstracts.
Dr. Ed Chaplin gave a terrific presentation on the connection between the System of Profound Knowledge and neuroscience, including a bonus discussion on “blaming the front-line worker” and Ebola virus management and reaction in Dallas, TX. I did not get the entire presentation on video, but here are a few clips.